INNOVATION AND INSTITUTIONS PERFORMANCE

Abstract

Innovation now-a days is becoming a critical asset that lead the world organizations, companies, institutions and manufactures for successfulness and profit. So universities are in need for innovation and all the subtitles that occur under the big title "innovation" starting from the thinking process and the need for radical and critical thinking ending with financial performance. For the purpose this research focuses on the regular universities in the South of the West Bank in Palestine (Palestine Polytechnic University, Hebron University, Bethlehem University), in order to examine the availability of . innovation sources in the mentioned universities and the affect of those sources on the universities performance (financial performance, internal business process, learning and growth and customer satisfaction). This research met those aims through qualitative approach of an extensive study of relevant literature, and through quantitative approach of the implementation of practical and statistical research. The practical section was carried out through a case study of Palestine Polytechnic University using a structured interviews with key members in the university. The statistical section was carried through a questionnaire that- examine a sample of the three universities (Palestine Polytechnic University, Hebron University, Bethlehem University) which were chosen in statistical way using stratified random sample technique. 1 This research produced a number of key findings, the survey confirmed a significant relationship between the availability of innovation sources and the performance level at universities, and in addition, there is . a significant difference between the performance levels between the universities according to the availability of innovation sources among the regular Southern West Bank universities.