Digital Skills Measures for Digitalization- An Aggregative Analysis

Abstract

Digitalization is a rapidly expanding phenomenon in the digital age, where digital technologies dominate all life aspects; such as the automation of tasks, new products and services, new business models, new economic drivers, and so forth. Prior researches emphasized the fact that there is a gap between the existing and needed digital skills to respond to the challenges of the digitalized workplace in the future. Meanwhile, these researches suggest several frameworks for measuring digital skills. Therefore, the main objective of this study is to find a unified measurement tool for digital skills. To pursue the objective of this study, an aggregation analysis was conducted on the digital skills frameworks suggested in prior researches. The main findings show that digital skills can be divided into four main categories; each of which can be measured by a set of tasks - items. These categories include general digital skills, essential digital skills, work digital skills, and advanced/specialized digital skills. Where, applying this digital skills measurement tool can help both academics, and organizations in determining the digital skills gap, and formulate curriculums, and training courses to bridge the digital skills gap that may occur.