The impact of Project Management Knowledge Areas (PMKA's) according to PMBOK on the quality of infrastructure projects in the municipalities of the Southern Hebron Governorate

Abstract

This study aimed to examine the impact of project management knowledge areas and its relationship with the quality of infrastructure projects implemented by municipalities of Southern Hebron Governorate. A quantitative explanatory cross-sectional design was used, and a census survey approach, targeting the entire population of 103 of municipal engineers and heads of project departments. A total of 95 valid questionnaires were returned and included in the statistical analysis. Descriptive and inferential statistics (PLS-SEM) through Smart-PLS4 to analyze data. The findings revealed that project management knowledge areas positively affected the quality of infrastructure projects, where project procurement management had the strongest positive effect, followed by project resources management. However, project schedule management showed a positive but statistically non-significant effect on the quality of infrastructure projects. The study recommended increasing awareness among project management staff by conducting training programs and workshops on project management best practices to ensure quality, ensuring full coordination among municipal departments, and clearly allocating responsibilities and powers to minimize issues that hinder effective project management implementation.