An Analytical Study of Information Security Awareness in Palestinian Institutions in the West Bank

Abstract

This study examines the current level of information security awareness and assesses the effectiveness of training programs within Palestinian institutions. Although cybersecurity has become increasingly important, many individuals still lack formal training, which raises the risk of security breaches. To explore this issue, an online questionnaire was shared with employees and students across various organizations in Palestine. The survey focused on their behaviors, attitudes, and preferences regarding awareness efforts and training approaches. The results highlighted gaps in training quality, and participants preferred interactive methods such as simulations and educational games. Many also noted that clear incentives or defined penalties would encourage better adherence to security protocols. In light of these findings, the study recommends implementing ongoing and customized awareness programs that suit specific workplace environments. Such measures are key to strengthening security culture and minimizing risks linked to human error.