dc.description.abstract |
Banks operates in a dynamic environment, with a continuous pressure from customers, and stakeholders. As well
as set of challenges from banks environments and technological advancements. To determine technological solutions
for banks operations and processes, an analysis to the literature were conducted depending on several e-banking
models. Where, prior researches show the different requirement for e-banking, which include e-banking requirements;
to be determined from the banking models, and then; customer requirements, which includes several operations that
meets customer changing capabilities. The current study, proposed a model for e-banking, which is composed of
five main domains, mainly; bank functional and non-functional requirements, customer functional and non-functional
requirements, bank technological capabilities, customers technological capabilities, and suppliers technological
capabilities. And then, matches e-banking systems to latest technologies. Where, two types of bidirectional fit take
place; first, the requirements bidirectional fit to supplier’s technological capabilities, and second, the requirements
bidirectional fit to banks and customers capabilities. |
en_US |