نظام إدارة العلاقة مع العملاء لشركة العربي الاصيل للكمبيوتر والتجارة لقسمي )المبيعات والصيانة(

Abstract

The idea of the project came from the existence of a problem with Al-Arabi Al-Aseel Trading and Computer Company, which is represented in following the traditional method of dealing with customers, which negatively affects the image of the company when its customers, and increases their complain to drain a lot of effort and time in dealing with the company, so the project team suggested work The Customer Relationship Management System for Al-Arabi Al-Aseel Company, which facilitates the communication process between the company and its clients and tracks what is new to them without the need to personally access the company’s website .